Welcome to Modest Clothing Sales! We’ve compiled answers to the most common questions about our faith-inspired fashion and spiritual gifts. If you don’t find what you’re looking for, please don’t hesitate to contact our customer service team.
Product Questions
What types of products do you offer?
We specialize in modest clothing and faith-inspired items including:
- Modest dresses, skirts, and tops
- Religious artwork and Christus statues
- CTR rings and other spiritual jewelry
- Baby and blessing gifts
- Framed art for home décor
Do you offer clearance items?
Yes, we regularly update our clearance section with discounted accessories, clothing, dresses, skirts, and tops. These items are limited in quantity and offered at special reduced prices.
What is the meaning behind CTR rings?
CTR stands for “Choose The Right.” These rings serve as daily reminders to make choices aligned with faith and values. We offer various styles including children’s sizes and foreign language options.
Ordering & Payment
What payment methods do you accept?
We accept the following payment methods for your convenience:
- Visa
- MasterCard
- JCB
- PayPal
Do you ship internationally?
Yes, we ship worldwide! However, due to logistical constraints, we are unable to deliver to some remote locations and certain areas in Asia. During checkout, our system will automatically verify if we can ship to your address.
How can I track my order?
Once your order ships, you will receive a confirmation email with tracking information. You can use this to monitor your package’s journey to your doorstep.
Shipping & Delivery
How long does order processing take?
Our team carefully inspects, packages, and prepares your items for shipment within 1-2 business days after your order is placed. During peak seasons or promotional periods, processing may occasionally take slightly longer, but we always strive to maintain our standard processing time.
What are my shipping options?
We offer two shipping methods:
- Standard Shipping – $12.95: Uses trusted carriers like DHL or FedEx. Your package will typically arrive within 10-15 days after shipment.
- Free Shipping: Available for orders of $50 or more via EMS. This economical option delivers within 15-25 days after shipment.
Why might my delivery be delayed?
While we strive for timely delivery, occasional delays beyond our control may occur due to customs processing, weather conditions, or carrier issues. We appreciate your understanding and patience in these rare circumstances.
Returns & Exchanges
What is your return policy?
Your satisfaction is important to us. We accept returns within 15 days of your receipt of the package. Please ensure items are in their original condition with tags attached. For detailed instructions on returns and exchanges, please visit our Returns Policy page.
How do I initiate a return?
To start a return, please contact our customer service team at [email protected] with your order number and the items you wish to return. We’ll guide you through the process and provide a return authorization if applicable.
What if I receive a damaged item?
We carefully inspect all items before shipment, but if you receive a damaged product, please contact us immediately at [email protected] with photos of the damage. We’ll work quickly to resolve the issue.
Account & Website
Do I need to create an account to shop?
No, you can checkout as a guest. However, creating an account allows you to track orders, save your preferences, and enjoy a faster checkout experience in the future.
I forgot my password. How can I reset it?
On the login page, click “Forgot Password” and enter your email address. You’ll receive instructions to reset your password securely.
Still have questions? Our dedicated customer service team is here to help!
Email us at: [email protected]
We’re committed to ensuring your experience with Modest Clothing Sales reflects the same quality, care, and values embodied in our products.